Two-way radio not charged: battery or charger?
When the two-way radio stopped charging, buying a battery at random is inconvenient: the question may relate to the battery, charging base, power supply or component matching. A short statement of equipment and observations helps you choose the subject of the request - a separate PMNN4412/PMNN4415AR battery, charging equipment or a kit check in the service.
Describe the kit, not just the symptom
The application requires a radio model, a full battery article, a charging base code and a network adapter designation. Take pictures of the tablets so that the symbols and suffixes are read. Add the general look of the kit: it helps you understand what components are in question, but it does not replace the markings.
Write down whether this pair worked before when the change occurred and whether it affects one battery or more. If equipment has been moved between workplaces, report this. The history of use allows you to formulate the question to the supplier more accurately than the phrase “charging does not work”, and determine whether you need the selection of components or inspection by a specialist.
One signal does not determine the purchase
The indication is recorded for a specific base model: color, constant or flashing state, the moment of its appearance. The decoding is seen in the manual of this device. The same color on different charging systems is not a common diagnosis of a faulty battery.
For example, in Motorola NNTN8117 Several possible causes of the indication state are described. One observation cannot promise in advance that replacing the battery will fix the problem. If the working conditions have changed, specify them: where the charging is, whether it was used in the agreed room and whether there is noticeable damage to the housing or cable.
Divide the request into three components
| Component | Data in the application | Results of harmonization |
|---|---|---|
| Battery | Full article, two-way radio, former charging base | Exact battery or confirmed replacement option |
| Charging base. | Model, list of used batteries | Base for agreed batteries and its set |
| Network adapter | Code and marking of existing adapter | The power supply component for this base |
This procedure is especially useful when buying a separate component. Base without an adapter and a full charger kit are different quotation positions. If the adapter remains the same, agree on its compatibility in writing. Do not choose a replacement only by the appearance of the plug: the entire corresponding set is checked in the equipment documents.
When it makes sense to request a battery
If your working two-way radio has already confirmed the required code, you can request a separate battery indicating the charging base. The quotation retains the full article, documents on configuration and scope of supply. For PMNN4415, the basic purpose is described in Accessory table DP2000available for PMNN4412 motorola.
If the responsible specialist already has the results of the check on knowingly serviceable compatible equipment, attach them. Specify which battery and base were used for comparison. This is information for the consideration of the application; such verification does not turn similar devices into a permitted compatible pair.
When you need a base or service
A separate request for a charging base is appropriate if the fleet is expanding, the device is lost or the specialist has determined the need for replacement. List all the batteries you plan to charge and ask to confirm them in the documentation of the selected model. For NNTN8117, the manual lists PMNN4412 and PMNN4415; for another base, it checks its own list.
Damaged charging equipment requires a qualified specialist. NNTN8117 explicitly prohibits disassembly of the base. Don’t try to solve the purchase issue by opening the device or changing the power supply components. For the request, there are enough markings, usage history and safely observed external features.
What to write in a commercial request
Formulate the goal: replace a known battery, pick up a new charging set or first agree on further testing. Then attach a list of codes, observations and photos. For several jobs, spread the sets on lines so that the quotation does not mix the bases and batteries of different platforms.
PMNN4412 and PMNN4415AR are both listed on the owner list, updated on October 7, 2026. Availability of the battery on the desired date, quantity and term is confirmed by the current KP. The mention of NNTN8117 here is an example of Motorola’s management review, not a promise of a vendor having that database.
Request for PMNN4412 or PMNN4415AR guide Request a quote. Provide the organization and address of receipt in Russia or Kazakhstan. To clarify the initial data, +7 381 249-00-02Please email us. The agreed item of the order helps to get the desired component instead of a random purchase for one symptom.
Questions before ordering
Does a flashing indication mean you need to buy a battery?
Causes and values depend on the charging base model. Record the observation and check it with the manual of a particular device.
Can I buy only a charging base and leave the old adapter?
The scope of supply and compatibility of the existing adapter are agreed upon for the exact base code. Base and full charger set indicate different positions.
NNTN8117 is listed in the article - is it available?
This is a documented example of compatibility. The possibility of supplying the base and its set are confirmed by a separate quotation.
Goods for order approval
Request a battery for the full code and model of your two-way radio. The other article is treated as a separate agreed option; the actual availability, compatibility and scope of supply are confirmed in the CP.
PMNN4415AR – Product Card
Look of the family. The full PMNN4415AR code, configuration and compatibility are agreed upon prior to order.PMNN4412 – Product Card
Look of the family. The full PMNN4412 code and charging kit are checked by marking and documentation.Request a quote · +7 381 249-00-02Please email us
